This is the period in days after signup when users can get back 100% of all their recurrent fees for all resources they've used if they decide to cancel FlexiHost hosting services. Please note that domain registration fees, setup fees, and/or bandwidth overage charges, Virtual Private Server, and Dedicated Server payments are not refundable.

Refunds
To cancel your account you must request it by filling out the cancellation form. Please include a reason why you no longer want to host with FlexiHost. After we receive your cancellation request and reason for leaving we will cancel your account.

If your account is cancelled fifteen (15) days before your recurring monthly billing date, you will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.

Exclusions
Accounts canceled/terminated by FlexiHost for violating our Terms of Use do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Domain names are non-refundable. The domain is yours to keep and you will be given the rights and registry key so that you can manage your domain name.